- Min Deposit (crypto)
- $15
- Min Deposit (card)
- $25
- Weekly Withdrawal Limit
- $2,500
- Max Bet (bonus active)
- $25 per spin/round
Privacy Policy
This Privacy Policy explains how Drake Casino may collect, use, store and protect information when you visit the website, create an account, use casino services or contact support. It is intended to provide clear information for players in Australia about privacy and data handling. By using the website, you acknowledge that information may be handled as described below, subject to your rights under applicable privacy requirements.
Information we may collect
Drake Casino may collect information that is needed to provide online gambling services, maintain accounts, meet security requirements and respond to player enquiries. The information collected will depend on how you use the website, which services you access and the choices you make.
Account and identity information
When you register or update an account, we may handle details such as your name, date of birth, residential information, contact details, login information and account preferences. We may also collect information needed to confirm your identity, age and eligibility to use the services. If verification is required, you may be asked to provide identity documents or other supporting information.
Payment and transaction information
We may handle records relating to deposits, withdrawals, bets, gaming activity, account balances and other transactions. Payment information may be processed through payment providers or other service partners. We may receive information needed to confirm a payment or investigate a transaction, while payment providers may handle card or banking details under their own privacy terms.
Technical and usage information
When you visit or use the website, technical information may be collected automatically. This can include your IP address, browser type, device information, operating system, general location information, access times, pages viewed and interactions with website features. We may also record information about errors, performance and security events.
Communications and support information
If you contact Drake Casino, we may keep the information you provide, including your name, account details, messages, attachments and the history of the enquiry. This helps us verify requests, provide support, investigate concerns and improve the player experience.
How information is used
Personal information is used only for purposes connected with operating, securing and improving the website and its services. Depending on the circumstances, this may include the following activities:
- Creating, managing and maintaining your player account.
- Processing deposits, withdrawals, transactions and other account activity.
- Checking identity, age, eligibility and account ownership.
- Carrying out security, anti-fraud, anti-money laundering and responsible gambling checks.
- Detecting suspicious, unlawful, unauthorised or harmful activity.
- Providing customer support and responding to complaints, questions and requests.
- Sending service messages about your account, transactions, security or important changes.
- Sending marketing communications where permitted and where you have given an appropriate choice or consent.
- Operating, testing, maintaining and improving the website, products and user experience.
- Understanding website usage through reports, analytics and technical monitoring.
- Meeting legal, regulatory, court, taxation, accounting and other compliance obligations.
- Protecting the rights, property, safety and security of players, the website and relevant service providers.
Information may be combined from different interactions with the website where this is reasonably necessary for these purposes. We aim to collect information that is relevant to the service being provided and to avoid using personal information for unrelated purposes. Where information is used for security, compliance or fraud prevention, we may not always be able to explain every detail of the checks or decision-making process.
Sharing information
Information may be shared with trusted service providers that help operate the website or deliver related services. These providers may support payment processing, identity verification, fraud prevention, technology, hosting, analytics, customer support, communications, security or professional services. They are expected to handle information securely and only for appropriate purposes.
Information may also be disclosed where necessary to comply with a lawful request, legal process or applicable obligation, or where disclosure is reasonably required to protect people, prevent fraud, investigate misconduct or protect the website and its users. Some service providers may process information in locations outside Australia. Where this occurs, reasonable measures are taken to support appropriate handling and security.
Cookies, security and retention
Cookies and similar technologies
Drake Casino may use cookies and similar technologies to keep the website working, remember settings, support account sessions, understand website usage and improve content or communications. Some cookies are necessary for core functions, while others may help with analytics, preferences or marketing. Cookies may collect information about your browser, device and activity on the website.
You can manage or restrict cookies through your browser settings. If you block or delete certain cookies, some website features may not work correctly, and you may need to enter preferences or login information again. Browser settings vary, so refer to your browser provider for instructions on reviewing, deleting or blocking cookies.
Security
Reasonable technical, administrative and organisational measures are used to help protect personal information against loss, misuse, unauthorised access, alteration and disclosure. These measures may include access controls, authentication processes, monitoring, secure transmission and staff or provider procedures. No website, online service or electronic transmission can be guaranteed to be completely secure, so players should use strong passwords, keep login details confidential and contact support if they believe an account may have been compromised.
How long information is kept
Personal information is kept for as long as it is reasonably needed for the purposes described in this policy, including account administration, support, security, dispute handling and business records. Some records must be retained for a period required by law even after an account is closed or a player asks for deletion. When information is no longer needed, it may be securely deleted, destroyed or de-identified, subject to applicable requirements and legitimate business needs.
Your privacy rights and how to contact us
Depending on your circumstances and applicable privacy requirements, you may have rights relating to the personal information held about you. These rights can include asking for access to information, requesting correction of inaccurate or incomplete information, asking for deletion where appropriate, and withdrawing consent to marketing communications. You may also ask questions about how information is used or raise a concern about privacy handling.
Making a data request
To exercise your data rights, including access, correction, deletion of your data or withdrawing consent to marketing, contact support@drake-casino.best. Please describe your request clearly and provide enough information for us to identify the relevant account or records. We may need to verify your identity before completing a request. This is a security measure designed to help prevent personal information being disclosed to the wrong person.
Some requests may be limited or declined where information must be kept for legal, security, fraud prevention, dispute resolution or other legitimate reasons. Deleting information may also affect your ability to use an account or services. If you withdraw consent to marketing, you may still receive essential service or account communications, such as security notices, transaction messages or important operational updates.
Accuracy and updates
Please keep account information accurate and up to date. You may be able to update some details through account settings, or you can contact support@drake-casino.best for assistance. We may update this Privacy Policy from time to time to reflect changes in website features, information practices or applicable requirements. The updated version will apply from the date it is made available on the website. Players should review this page periodically for the latest information.
If you have a privacy question, concern or request, Drake Casino encourages you to contact support@drake-casino.best so the matter can be reviewed and addressed appropriately.